To return part of your order, go to the merchant’s website and check their return policy. It’s best to contact the merchant directly. Once you’ve made a return, the merchant will process your refund.
Once Zilch receives your refund, we’ll apply this to your installments to reduce future payments. If your partial refund is larger than the balance you have left to pay, then we’ll refund you the difference. Generally, refunds are applied starting with your most recent payment, working backwards to earlier payments. Refunds will take about 3-5 working days to reflect on your bank account depending on your banking provider.