We take protecting you very seriously. If you suspect fraud, let us know immediately by getting in touch with our Support Team. We'll put an immediate hold on your account and pause your payments.
- Click on Purchases at the bottom.
- Select the fraudulent transaction and click "Get help with this transaction".
- Click Get Help and send us a message to start a conversation.
You can also email us at support@zilch.com.
Please allow our team 5-10 business days to review your claim.